Senior Account Manager

Location:

Hertfordshire

Salary:

£35000 - £75000 + OTE

Job Reference:

38933

Job Description

Bring your career and talents to our client, where you can have a greater impact, be inspired by our mission, and be excited about your job and future. With growing annual revenues, our client is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers.

What You’ll Do:

As a senior account manager, you’ll play a pivotal role in our success by taking ownership of your GP target and ensuring a high level of client satisfaction.

Your responsibilities will include:

  • Regularly engaging and meeting with customers to understand their needs.
  • Building a deep understanding of the customer landscape, competitors, and industry frameworks.
  • Collaborating closely with sales support to deliver an effective level of service to clients.
  • Working closely with various departments to ensure seamless operations.
  • Championing the customer/client at all levels internally, ensuring their needs are met.
  • Building new business relationships using existing industry contacts.
  • Playing an integral role in new business pitches and taking responsibility for the effective onboarding of new clients.
  • Focusing on growing and developing existing clients while actively generating new business.
  • Crafting business plans for all key clients.
  • Acting as the key interface between the customer and all relevant divisions.
  • Working in alignment with relevant vendors & partners to drive success.

What You Need to Succeed:

Must-Have:

  • Proven IT account management or territory sales experience.
  • A demonstrable track record of success and results.
  • Strong relationship-building skills with a focus on achieving the best outcomes.
  • The ability to grasp complex business challenges and offer solutions.
  • Capable of working both independently and as a proactive team player.

Personal Attributes:

  • Excellent communication skills.
  • Self-motivated, always seeking new challenges.
  • A proactive thinker with conflict resolution skills.
  • Ability to proactively identify and resolve conflict situations.
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