Account Manager

Location:

West Sussex

Salary:

£25000 - £30000 + OTE

Job Reference:

490194

Job Description

Our client is the UK’s leading managed service provider of outsourced IT support and business IT consulting, and they tailor the way they operate to meet your individual needs. Our client is a B2B IT support and Cybersecurity company for small to medium businesses. They know first-hand that every business is different and as a result has different needs. This is why we tailor make our packages to specially fit your unique needs, allowing full protection and IT support even as your business continues to grow.

Their services include:

  • Business Continuity – Helping build a resilience strategy. Safeguard your business-critical information. Enable recovery should a disaster occur
  • Cybersecurity – Intelligent threat protection. Take control with breach prevention. Contain and erase
  • IT Support – Tailored to fit your business needs. Proactively committed to your success. Dedicated helpdesk

Account Manager – The Role:

The Account Manager is responsible for nurturing client relationships within their territory and achieving sales target to assist the sales department in achieving targets.  This position must farm active clients to up-sell products and services by developing a thorough understanding of their business and technology needs

Role Responsibilities:

  • Work with active clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands
  • Communication of these requirements to all stakeholders to convert them into profit for the company, and ensuring the relationship with the client is retained
  • Cross-selling and up-selling services and solutions to existing accounts
  • Qualify new sales opportunities for current clients and process as per company system requirements
  • Receive requests for service and product details from clients and provide timely responses
  • Conduct onsite or online presentations that showcase the services and products of the company to active clients

Account Manager – The Candidate:

  • Passion for technology
  • Enjoy working with people and external audiences
  • High energy and drive
  • Proficient with general Microsoft office applications
  • Strong organizational, presentation, and customer facing skills
  • Skill in preparing written communications and materials
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
  • Ability to multi-task and adapt to changes quickly
  • Typing skills to ensure quick and accurate data entry
  • Self-motivated with the ability to work in a fast-moving environment
  • Team player with a positive team-based attitude
  • Goal orientated and able to work under pressure to achieve goals

Account Manager – Benefits:

  • Competitive basic salary with excellent, uncapped commission programme
  • Full training programme
  • Unparalleled opportunities for upward growth and progression
  • A unique opportunity to join a dynamic, agile company and contribute to its future direction

If you have skills above and are looking to work in fast-paced environment, contact us today!

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