Sales Support

Location:

United Kingdom

Salary:

£25000 - £30000

Job Reference:

Job Description

Seeking a Sales Support specialist to join a value-added reseller and managed service provider with customers across all sectors and of varying size, from SME to international organisations. Our aim is to provide our clients with the right solutions to support their IT needs and business challenges.

We offer a wide ranging portfolio including Managed Services, IT Support, Infrastructure Solutions, Communications, Cloud, Data Centre, Business Continuity, Hardware, Business Applications.

The Role:
The successful candidate will take support the account management team, based internally. Helping to create and develop relationships as well as delivering high standards of customer service whilst meeting client’s expectations on behalf of the sales team. We are looking for a forward thinking and proactive individual with abundant energy and maturity that can support our growing sales team.

Responsibilities:

  • Liaising with current and new vendors/partners
  • Manage sales team email flow/organise emails
  • Maintaining data in CRM
  • Help to drive and increase profitability
  • Maintaining records within the central ERP system
  • Placing PO’s and SO’s
  • Expediting orders
  • Creating accurate and detailed quotations
  • Achieving SLA’s on quote turnaround

The Candidate:

  • Performs under pressure and to deadlines
  • Strong ability to self manage
  • Brings strong organisation skills with excellent attention to detail
  • Demonstrates attention to detail and accuracy
  • Has excellent communication skills with the ability to build relationships with people at all levels
  • Ideally has previous IT sales experience but not essential
  • Has strong written and IT skills including knowledge of Microsoft Office applications
  • Can listen and understand the needs of our customers
  • Works well as part of a team and the ability to work on your own
  • Candidates will ideally have an understanding of one or all of the following channel activities:-
  • Software
  • Hardware
  • Channel Management
  • Understanding of licensing
  • Distribution/reseller background
  • Sales Support

Salary: £25k – £30k

Location: United Kingdom

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