Mitel Field Engineer

Location:

Edinburgh

Glasgow

Salary:

£25000 - £35000

Job Reference:

J5374

Job Description

This role would suit a telecoms engineer who has field engineering experience, is customer facing, is well presented, has excellent communication skills and is able to work independently. It is essential that the postholder will be able to demonstrate their telecommunications and IP engineering knowledge is to a high standard as well as possess Mitel qualifications.

Mitel Field Engineer – Main Responsibilities:

To Install and maintain Mitel MiVoice 250 telephone systems and associated products for our customers, must be prepared to travel and stay away on occasions and deliver a professional service at all time. Duties will include, but not be limited to;

  • Attend customer site and install, update and / or always maintain telephone systems ensuring the highest standards of customer service. This may include the installation of Cat 5 cabling
  • Train the customer and their staff on the system installed ensuring that it meets their specification
  • Carry out maintenance visits
  • Carry out site surveys when required

Mitel Field Engineer – Required Abilities:

  • Mitel MiVoice 250 trained (Xarios / Oak and Tollring training would be an advantage)
  • The ability to install and maintain complex solutions in an ever-evolving market place
  • Knowledge of IP based technologies, with an understanding of LAN/WAN methodologies and topologies as a minimum
  • The ability and drive to learn and work with new technologies and products as required
  • Must be able to interact confidently with customers (both over the phone and in person)
  • Ability to communicate at all levels (and translate technical data into layman’s terms)

The holder of this position must possess excellent verbal and written communication skills with attention to detail and working as part of a team with a common goal being key attributes in assisting the company to succeed in the delivery of complex voice solutions. IN addition you must have excellent interpersonal and communication skills as well as be able to demonstrate proven customer care skills.

Mitel Field Engineer – Our Client:

  • Award-winning comprehensive telephony solutions
  • Recognised as a leader for Mitel technology
  • Have industry leading turnaround times on fault fixing
  • Work with industry leading names that include Mitel, O2 & Vodafone
  • Company has grown rapidly in recent years

If you are a passionate, motivated, and driven to meet objectives combined with the ability to maintain a high energy level and multitask in a fast paced environment then we want to hear from you today! Offering fantastic flexibility within the role and responsible for managing your own time and diary this is the ideal opportunity for a talented Mitel Engineer to join a business where you can become key to the businesses ongoing success!

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