External Account Manager




£20000 - £35000 + OTE

Job Reference:


Job Description

External Account Manager – The Candidate:

  • A passion for sales/competition
  • Ability to demonstrate previous success
  • Knowledge of IT Technology
  • Ability to work under own initiative
  • High standards of Customer Service
  • The drive to win and succeed
  • Strong influencing skills
  • High energy and positive state of mind
  • Excellent verbal communication skills
  • An ability to present, facilitate and negotiate in a sales environment
  • GCSEs or equivalent (essential)


  • Sales experience (specifically IT Solutions, Telecoms or IT Resellers)
  • New Business Development experience
  • Able to demonstrate a track record in proactive lead generation and cold calling
  • Sales qualification or formal training (desirable)

External Account Manager – The Role:

You will have a focus on new business and will need to demonstrate skills in identifying and securing new clients and also managing existing clients. You will be comfortable with IT solution Proposal, negotiation and be target driven with the will to succeed. Key responsibilities will include;

  • To grow the new business side of the business through securing new customers
  • To manage existing clients
  • To follow up on sales leads provided by the in house Telesales team
  • Identify and develop sources of potential clients
  • Effectively communicate with clients via telephone, face-to-face and written communication.
  • Achieve sales activities within specified time scales as directed
  • Maintain a current and accurate knowledge of competitor products, be able to highlight their disadvantages and promote relevant benefits
  • Maintain a current and accurate knowledge of product
  • Liaise with other members of Sales Team to actively promote sales opportunities, exchange information and increase professionalism

External Account Manager – Our Client:

  • UK’s largest Print Service provider (MPS)
  • State-of-the-art in-house helpdesk facility, field-based dedicated customer Service Agents and extensive client services, consistently deliver an optimised customer experience
  • With more than 250 employees based in 14 mainland UK and Ireland offices
  • Has supplied over 15,000 devices to UK and Irish customers
  • Their success has been recognised by business institutions including The London Stock Exchange in its annual ‘1000 companies to Inspire Britain’ report
  • Founded in 1991
  • £57m annual turnover
  • 98% Customer retention rate
  • Low staff turnover – on average employees tenures run to over 15 years on average!
  • This company has existed for 20 years and over the last 4 years has doubled in size and revenue

If you have the skills above and are looking to work in a fast-paced environment, contact us today!