Client Director


United Kingdom


£90000 - £95000

Job Reference:

Job Description

Due to continuous growth, we have a fantastic opportunity to expand our Sales Team. We have an exciting career opportunity for an experienced Client Director to join a ServiceNow Partner. The role of Client Director would be responsible managing and grow a very small number of key strategic accounts.

To be the successful candidate, you must be prepared to break from the norm and challenge the status quo. We are looking for an experienced Client Director who is ready to meet this challenge and join us on this incredible journey. Someone who has a proven track record of being outstanding, someone who loves to grow personally, and with the team, to strive for excellence and exceptional service.

What we are looking for:

The successful candidate will show the ability to articulate commercial propositions to various audiences, including senior C-Level stakeholders. It is our corporate mandate to deliver the ultimate partner experience, across all aspects of account management.

The successful person will show a thirst for growth, personally and professionally, and have a hunger for success.

The successful person will have proven experience in:

  • Client Director experience gained within the IT industry (ideally involving Enterprise Software)
  • Firm understanding of ITIL
  • ServiceNow knowledge preferable.
  • A working knowledge of IT Service Management, processes and best practise.
  • Ability to personally plan and own sales campaigns.
  • Outstanding communication skills in negotiating, listening and presenting.
  • Proven track record of successfully negotiating at a senior level.
  • Ability to help create ServiceNow solution proposals, SOW documentation, Request for Information/Proposal documents in line with client requirements alongside Pre-sales team.
  • Desire for continual self-learning and keeping pace with the evolving ServiceNow platform.
  • Flexibility to rapidly adapt and overcome challenges or changing priorities
  • Developing and executing sales strategies and plans in order to achieve sales targets



  • Own and manage a small number of our largest accounts and carry responsibility for their success, growth and satisfaction
  • Client focused and have the ability to create raving fans.
  • Be a natural relationship builder with integrity, reliability and maturity.
  • Identify, create, campaign and close sales opportunities within your accounts
  • Provide commercial leadership.
  • Perform account targeting and planning: undertake campaign and opportunity planning to maximise sales effectiveness and agree on the activities performed by a virtual team.
  • Forecast and track key account metrics, ensuring the forecast is updated on a daily basis.
  • To work effectively with Solution Consultants and Delivery Teams in defining the right proposition for a specific client requirement.
  • To effectively manage and maintain long-term customer relationships at the highest level.
  • To manage the entire deal lifecycle from campaign to commercial close.
  • Support marketing activities and artefacts such as webinars, podcasts, whitepapers etc.


Desire Experience:

  • Proven record of attainment of sales targets
  • 5 years’ experience in Sales and Account Management gained within the IT industry
  • Reseller and Vendor backgrounds are both welcome
  • Familiar with planning and owning sales campaigns
  • Demonstrable SaaS sales experience
  • Strong business acumen and commercial awareness (run your accounts like your own business)
  • Experience gained working for a recognised IT reseller and/or vendor/manufacturer


Why work for us?

  • Competitive base salary and with a x2 OTE compensation package suited to your experience
  • A fast-paced environment with a culture for growth and success
  • Continuous focus on self-improvement where you can challenge and be challenged
  • Become an expert with one of the most innovative SaaS platforms on the market today
  • Work collaboratively with a network of industry leading skilled technical resources